Shepherd gives aviation operations teams two things: real-time intelligence to see disruption risk before it compounds — and simulation-based training to build the decision muscle memory to act on it decisively when it does.
Shepherd's intelligence layer surfaces connection risk, network fragility, and cascade exposure in real time. Operations teams get the full downstream picture before the window to act closes — not after the cascade has already started.
Every inbound flight is scored against its connection cluster in real time. Misconnect probability, passenger volume at risk, and rebooking options are surfaced before the aircraft lands — not after.
Shepherd scores the structural fragility of your network at any given moment — identifying which routes, crew pools, and aircraft are operating closest to their limits before a trigger event hits.
When a delay or cancellation occurs, Shepherd immediately maps its full downstream cascade — flagging affected connections, welfare obligations, and crew constraint knock-ons across the entire day's operation.
A single operational picture across your network — live flight status, fragility scores, active cascade flags, and passenger impact metrics consolidated in one place for every team that needs visibility.
The intelligence layer is built for anyone in your organisation who needs to see what's happening — and what's about to happen — across the network in real time.
Founded by a former British Airways Customer Experience Expert who owned the Heathrow disruption management product — and was in the room when it actually happened during the May 2017 global IT outage. This is not an academic product.
The founding team's predecessor disruption intelligence project was selected for the IATA accelerate@iata programme — a competitive cohort of the highest-potential aviation startups globally.
Navi AI's recent $6.7M raise confirmed investor confidence in AI-powered ops tools. Shepherd owns the decision-making layer.
Request a briefing to discuss your operations context and how the Shepherd intelligence layer maps to it.
No sales process. Direct conversation with the founding team — [email protected]
Seeing the cascade is only half the problem. Teams need the practised decision instincts to act on it — fast, correctly, under pressure. Shepherd's simulation layer builds that muscle memory through scored, repeatable exercises with automated after-action review.
Delay cascade has pushed 4 crews into their final 2 hours simultaneously. Standby pool: 2 crews. Must select 2 of 4 FTL-affected flights. BA721 (82 connections, 4h20), BA722 (12 connections, 1h45), BA723 (45 connections, crew at dest), BA724 (last service, 180 pax).
Branching disruption scenarios across crew, connection, runway, weather, and systems events. Built from real industry event patterns. New scenarios authored by your own teams in minutes.
Real-time session runner for facilitators. Inject events mid-session, pause for debrief, and monitor every participant's decision path simultaneously. War room and individual views available.
System-derived scoring across five dimensions — cascade awareness, priority accuracy, regulatory compliance, resource efficiency, and passenger impact. No self-reporting. No subjectivity.
Every session ends with a detailed automated debrief. Decision patterns identified. Benchmark gaps surfaced. Recommended focus areas for the next session generated automatically.
Individual and cohort performance tracked across sessions over time. Identify decision gaps by role, shift, and experience level. Progress measurable and reportable to leadership.
Strategic-level exercises for directors and senior leadership. Network-wide scenario planning. Stress-test recovery frameworks and crisis governance before the next major event.
Scoring is system-derived — not self-reported. Scenario options are pre-tagged with cascade and priority metadata, producing consistent, deterministic assessment across every participant and session.
Cascade awareness score (6.2/10) was 18% below benchmark. Pattern: consistently under-protected connection clusters when the primary disruption was crew-origin. Recommended: crew-cascade scenario block in next session.
We work with a focused set of airline partners. Request a briefing to discuss your operations context and how Shepherd War Games maps to it.
No sales process. Direct conversation with the founding team — [email protected]